Iridium Enforcement: what a letter means and what to do

A letter from Iridium Enforcement is not a routine reminder: Iridium usually acts once a court judgment, a possession order or a commercial lease gives it legal authority. This page covers England and Wales.

Who are Iridium Enforcement?

The company is IRIDIUM ENFORCEMENT LTD, company number 10127025. It is an active private limited company, incorporated on 15 April 2016, with its registered office in Enfield. It was called B AND M RECOVERY LTD until 30 September 2022. Companies House lists two individuals as its persons with significant control, each holding more than 25% but not more than 50%, rather than a parent group.

Iridium has been accredited by the Enforcement Conduct Board (ECB) since November 2025. It is not on the CIVEA members list. The High Court Enforcement Officers Association’s directory lists Iridium Enforcement Ltd among the companies linked to one of its High Court enforcement officers. The ECB is independent but voluntary, and there is no statutory regulator for bailiffs yet.

Why are Iridium Enforcement contacting you?

Iridium describes itself as a High Court and civil enforcement firm working across England and Wales. Its website lists:

• Commercial rent arrears recovery (CRAR) and forfeiture of commercial leases, for business landlords.
• High Court enforcement of County Court Judgments under a writ of control. Iridium says it transfers the judgment to the High Court and carries out enforcement visits, acting as authorised agents of High Court enforcement officers.
• Evictions, including High Court writs of possession, residential possession, temporary accommodation, squatters and travellers.
• Vehicle removal and serving court documents.

So a letter from Iridium usually means a court has made a judgment or a possession order against you, or, if you run a business, your landlord is using CRAR. CRAR needs no court order but only applies to commercial premises: not if any part is let or lived in as a home.

What can Iridium do, and what can they not do?

Iridium’s agents follow the same law as every bailiff in England and Wales.

• Notice. You must be sent a notice of enforcement at least 14 clear days before an agent can take control of your goods, or at least 28 clear days if a debt adviser asks on your behalf (this extension does not apply to some business debts). Cases started before 1 May 2026 keep the old 7-day period.
• Fees. Fees are fixed by law, and under a High Court writ they are £79 at the compliance stage, £200 plus 7.5% of the debt above £1,200 for the first visit, £520 for a second visit and £550 plus 7.5% above £1,200 at the sale stage, with a lower scale for most other enforcement, shown in our guide to what bailiffs can and cannot do.
• Entry. You usually do not have to let an agent into your home, and they cannot force their way in to collect an ordinary court judgment. Business premises have different rules.
• Consumer credit. A judgment on a regulated consumer credit agreement, such as a loan or credit card, can only be enforced in the County Court, so it should not come to Iridium under a High Court writ.

Our guide to High Court enforcement officers explains writs, fees and how to ask the court to pause enforcement.

If the letter is about an eviction

In England, a private landlord must get a possession order from the court, and then a warrant for possession, before bailiffs can evict a tenant. The exception is an excluded tenancy or licence, for example if you live with your landlord. Free legal advice is available from the Housing Loss Prevention Advice Service. Wales has its own rules. Our guide to rent arrears covers the possession process.

What should you do now?

1. Check what the letter is for. Find the creditor, the court or lease it relies on, the reference and the amount. Ask Iridium in writing for a breakdown if anything is unclear.
2. Work out the deadline. Count 14 clear days from the notice, leaving out Sundays and bank holidays.
3. Contact the creditor or landlord as well as Iridium. Only the creditor can agree to withdraw the case or accept a different arrangement.
4. Offer what you can afford. An affordable plan agreed before a visit avoids the visit fee.
5. Get free advice the same day if you can. A debt adviser can ask for the longer notice period and look at all your debts; see where to get free debt advice. The debt solutions comparison shows how options such as Breathing Space or an IVA treat bailiff action.

How do you complain about Iridium Enforcement?

1. Complain to Iridium first, in writing. Its website links to a complaints policy.
2. Complain to the creditor or landlord who instructed Iridium. If the creditor is a council, you can then go to the Local Government and Social Care Ombudsman, or in Wales the Public Services Ombudsman for Wales.
3. Because Iridium is ECB accredited, the ECB can investigate. Complain within 3 months of becoming aware of the problem, or within 1 month of the firm’s final response.
4. For serious misconduct by a certificated enforcement agent, you can complain to the court on form EAC2. You may have to pay costs if the court finds there were no reasonable grounds.

Our guide to dealing with debt collectors explains how complaints about collection agencies differ.

Is the letter really from Iridium Enforcement?

Check the creditor, the court claim number or lease details and the amount against your own records, and confirm with the creditor using contact details you already trust. This page deliberately does not list Iridium’s phone numbers or payment details. Ask any agent who visits for identification, and check certificated agents on the official register.